Frequently Asked Questions
Everything you need to know about shopping our exclusive designer sample sales.
What is your return policy?
All items purchased through 260 Sample Sale Online are Final Sale. No returns, exchanges, or store credits will be issued. Please review all product details and sizing charts carefully before completing your purchase.
Are the products authentic?
Yes, we work directly with brands and their official distributors to ensure that every item sold on our platform is 100% authentic designer merchandise.
How long does shipping take?
Due to the high volume of orders during our limited-time events, please allow 7-10 business days for processing and shipping. You will receive a tracking number via email as soon as your order leaves our warehouse.
Can I modify or cancel my order after it is placed?
Once an order is submitted, it is immediately sent to our fulfillment center for processing. Therefore, we are unable to modify, cancel, or change the shipping address on any orders.
Why do items disappear from my cart?
Placing an item in your cart does not reserve it. Due to the exclusive nature and deep discounts of our sales, inventory is only secured once the checkout process is complete.
Do you ship internationally?
Currently, 260 Sample Sale Online only ships within the United States. We are working on expanding our shipping capabilities to serve our international customers in the future.